Phytoprogenium Ultra-Gentle Shampoo is a frequent-use shampoo that respects the natural balance of the scalp.
Phytoprogenium Ultra-Gentle Shampoo is a frequent-use shampoo that promotes the scalp's natural balance. Formulated with an intelligent prebiotics complex, this ultra-gentle shampoo cleanses the hair without drying it out, all the while restoring health and comfort to the scalp. Especially formulated for every day cleansing, this shampoo is also ideal to re-balance the scalp during bouts of discomfort or irritation. Mild cleansing agents ensure that, day after day, wash after wash, the hair preserves its natural softness and shine; all without added greasiness or oiliness.
Hair issues: frequent cleansing, scalp irritation and/or discomfort;
Time of application: daily, if necessary;
Hair type: all hair types;
Main benefits: gently cleanses the hair without drying, hydrates the hair fiber, preserves and reinforces the scalp's natural balance, soothes discomfort as well as irritation;
Formulated without: sulfates.
Apply a small amount of Phytoprogenium Ultra-Gentle Shampoo to damp hair, then massage gently. Rinse thoroughly, and repeat if necessary.
If you wish to cancel your order, you are to do it if the order has not been shipped yet.
We kindly ask you to contact us or cancel it by yourself at Track My Oder.
If you decide to contact us, please give us all the necessary information requiring your order like the order number or the email address from which you placed the order. We will answer you contact as soon as possible.
Please bare in mind that after the order is shipped, we cannot cancel your order anymore. If it is delivered to you, you are always able to return or refuse its delivery.
If you want to return a product please take into consideration that:
SkinLovers allows you to ask a return for a product within the 14 workdays of its delivery.
Please contact our costumer service to request for a permit for a return. Please wait for our confirmation email in which we will provide you with all the necessary documents. You should also remember to keep your products in the original conditions.
If you are returning a product from the European Union you should just prepare the parcel and send it by your regular Post Office to our address. We cannot provide you with information regarding the price of the return. Please remember that it will take some time for the parcel to be delivered back to us.
If you return from a country outside the European Union, you have two return methods:
As soon as we receive the products, we will contact you providing information.
SkinLovers will pay for the cost of the return in the excepcional condition it was our error.
We will not pay for the cost of the return if it was caused by the clients or if the client does not want the products. These costs have to be payed by the client.
If, at the moment you receive our order, you identify any product missing, any product is wrong or damage, please report to us immediately by proving us with a photo of the parcel and details of what is missing so that we can investigate the cause of it. If you find that your parcel had been opened before arrival (at costumes, for example), please inform us too. We will try to resolve your problem as soon as possible. We might offer you a refund, a partial refund or a discount code or a reshipment in case of a missing product.
As we have mentioned before, in case you chose the National Post Office as your delivery method, orders with more than 2 kg will be divided in more parcels so they may have different arrival dates.
Refunds will be proceed to the original account used to pay for the order. It can take 5-10 working days to be processed. You will receive an email confirming the crediting of your account as soon as the refund is process.
Refund might take 10 or more days to show at your statement. If it does not show, please contact your bank. Refunds by PayPal are available immediately after the refund was processed.
Vila Nova de Famalicão, Portugal
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